December 19th, 2008
Best Practice: How to give a referral via email
What is the best practice on how to give a referral via email when you see a sales lead on LeadVine.com? In viewing conversations between members I often see a quick message, such as “Contact xyz at 123 456-7891″. This is not an effective way to refer new business.
If you want to earn $1,000’s worth of referral fees then it is in your best interest to give a good referral. LeadVine gives you the information you need to to determine if you can find a sales lead in which you can give a referral, but you need to do a little bit of work to ensure the referral is a success and to get your finder’s fee. I came across a blog entry from David J.P. Fisher of Rock Star Consulting that explains a great way to give a referral via email.
Before giving a referral you need to first speak to or have an email conversation with the person who posted the sales lead and ask them if they think they can help your contact. Take 5 - 10 minutes to find more information about their service, product, etc.
David writes:
“In the world of sales and small business, there is nothing more valuable than a referral. A lot of energy is spent positioning ourselves with our clients and colleagues so that we can take advantage of word of mouth advertising. In fact, business networking is predicated on the concept of building relationships with others so they will refer business to us.
That being said, the logistical challenges of referrals often becomes a roadblock. What is the best way for someone to actually refer us? For example, many of us have heard this sentence from a client: “I told my friend about you - I think they could really use your services. I gave them your phone number” We sit by the phone and wait, but unless the need is super-urgent, the call never comes.
The easier we can make giving referrals, the more effective we can make it (and more likely to happen). Modern technology has the answer: email. There are two reasons for this. First of all, it creates a written record of the referral, so that the contact information is readily accessible. The second reason, probably even more important, is the the “carbon copy” function of email allows the person doing the recommending to notify both the person they are referring and the person they are referring to at the same time.
When you send an referral email, it can be short and sweet. It should contain the following information:
* Why you are making the referral.
* How you know the referred.
* That you are carbon copying the referred on the email.
* The next action step.
Here is a sample email script you can use:
“Hi John,
I wanted to follow up on our conversation the other day. You said you were looking to build your business and I think working with a business and sales coach like David might be a big help. I met David through a networking group and I’ve had the chance to use his services - he really helped me out. You can contact at him by phone at _______. I’ve also cc’d him on this email so you can contact him at the above email address.
Good Luck!
Lisa”
In addition to Dave’s email example above, if you have not used the persons service or product then you can write the following message
“Hi John,
I wanted to follow up on our conversation the other day. You said you were looking to build your business and I think working with a business and sales coach like David might be a big help. I met David through a online networking group. I have not used his service but I have spoken with him and I think he may be able to help you increase sales. You can contact at him by phone at _______. I’ve also cc’d him on this email so you can contact him at the above email address.
Good Luck!
Lisa”
With a simple email you can increase your chances of referring a hot sales lead and earning easy money.

